HomeOnline Trust Audit and Honor Roll

Online Trust Audit and Honor Roll

2017 Online Trust Audit Report (updated June 21st)

2017 Virtual Press Room

2017 Online Audit Methodology 

2017 - Top 50 - "Top of Class"

2017 Honor Roll List (all segments)

Congressional Briefing Deck (June 27)

Briefing Webinar (recorded webinar June 29)
Webinar Deck

Best Practices Check List (PDF)

"Are You Protecting Your Email & Your Customers? Learnings from the 2017 OTA Trust Audit" - Recorded Webinar - Presentation PDF (August 1)

2017 Online Trust Methodology Press Release - (Jan 31, 2017)

2017 Methodology Briefing Deck (Updated February 28, 2017 )
Reflects clarification in scoring including no points for DMARC "naked records", increased weighting on privacy policies and reduced weighting on third party trackers.

2017 Recorded Webinar (February 22, 2017)

2016 Online Trust Audit & Honor Roll Highlights

Virtual Press Room - Releases, Quotes, Photos & MoreBriefing Panel - June 14, 2016

Online Trust Audit & Honor Roll Press Release - June 14, 2016

Summary Briefing  2016 Results Webinar  Presentation PDF - June 28, 2016

Email Authentication Deep Dive & Reality Check - Recorded Webinar - Presentation PDF - July 20, 2016

2016 Methodology - Will Your Site Make The Grade?

2016 Methodology Press Release - March 4, 2016


2015 Online Trust Audit & Honor Report  |  Virtual Press Room 2015

2016 Presidential Candidates Audit - September 18, 2015

2016 IRS Free e-File Audit & Honor Roll - February 24, 2016

2015 Most Trustworthy Online Retailers - (PDF) Press Release

History & Evolution of the Honor Roll
Since the foundation of OTA in 2005, OTA has worked to track the progress and adoption of best practices, while highlighting early adopters and "North Stars".  In 2009, OTA formally launched the Online Trust Honor Roll and Online Trust Audit, which today is a comprehensive evaluation of a site's best practices in brand and consumer protection, security and privacy.  Through a composite weighted scoring including over two-dozen data points, sites which achieve a score of 80% or greater are named to the Honor Roll.

OTA Requests Public Comments for 2018 Online Trust Audit Methodology

Thu, Sep 21, 2017

Reston, VA – The Online Trust Alliance (OTA), an Internet Society initiative, today issued a call for public comments about criteria for inclusion in its 2018 Online Trust Audit. Now in its tenth year, the Audit is recognized as benchmark research evaluating responsible online privacy and data security practices of more than 1,000 consumer-facing organizations across the public and private sectors.

US Representatives DelBene and Langevin Receive the OTA's Cybersecurity, Privacy & Innovation Public Service Award

Tue, Jun 27, 2017

Washington, D.C. – The Online Trust Alliance, an Internet Society initiative with the mission to enhance online trust, today honored U.S. Congresswoman Suzan DelBene (D-WA) and Congressman Jim Cong Jim Langevin (RI)Langevin (D-RI) with its Cybersecurity, Privacy & Innovation Public Service Award.

Jun 20, 2017

Banks and government agencies always push us to do business online, but many of them get a failing grade when it comes to website security.  The latest online security audit by the Online Trust Alliance shows mixed reviews for websites that collect your your private information.  Healthcare.gov scored high for both tight security and strong privacy. The U.S.

Jun 20, 2017

The Online Trust Alliance has released the results of its ninth annual Online Trust Audit and Honor Roll, this year finding an overall increase in trustworthy websites, with some caveats. This year, 48 percent of news and media sites made the grade, the most significant improvement in the past year among all industries surveyed by the OTA. "This is a real comeback story," Spiezle said of the news and media industry.

2017 Online Trust Audit Methodology

Sep 15, 2016
Online Trust Alliance

The Online Trust Alliance (OTA) issued a call for public comments on criteria for inclusion in the 201.7 Online Trust Audit. Now in its ninth year, the Audit is recognized as benchmark research for evaluating responsible  privacy and data security practices of over 1,000 consumer facing sites across the public and private sectors.

Online Trust Alliance Finds 46% of IRS Free E-File Tax Services Fail to Adequately Protect Consumers

Wed, Feb 24, 2016

The Online Trust Alliance (OTA) today announced the results of its 2016 IRS Free E-File Audit & Honor Roll. The audit evaluates the privacy, security and consumer protection practices of the thirteen IRS-approved free e-filing tax services. After an assessment based on nearly 50 criteria, standards and internationally accepted privacy practices, six of the 13 websites, or 46 percent, failed due to poor site security and not taking steps to help protect consumers from fraudulent and malicious email. Conversely, the sites that performed specifically well received an "Honor Roll" status.

Subscribe to Online Trust Audit and Honor Roll